Specialties

Tech Ambience Call Center Specialties

The Tech Ambience Call Center specializes in business-to-business (B2B) calling and calling consumers on behalf of cause-related organizations for political initiatives, surveys (inbound and outbound), and charity fundraising.

On the B2B side we continue to demonstrate success in reaching “hard-to-reach” business executives; business owners; and professionals in fields as diverse as accounting, architecture, engineering, healthcare, law, and medicine. We have even called more than a few veterinarians.

Like most successful firms, we have sharpened our focus over time and developed special expertise in serving these markets:

Technology

Whether you are selling hardware, software or IT services, Tech Ambience’s lead-generation services are ideal. We can reach targeted prospects to secure an attendee for a demo, webinar or event; schedule appointments; and screen, qualify and “hot transfer” interested buyers to your sales force.
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Pharma/Healthcare

We work with pharmaceutical companies and their partner agencies to recruit physicians and other healthcare professionals (HCPs) for dinners, seminars, webinars and other events where our clients deliver medical education and information for new drugs and therapies.
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Professional Services

Scheduling in-person meetings with small-business owners for wealth advisory reviews, inviting senior executives to half-day best-practice seminars for a leading strategy firm, generating qualified leads for a regional commercial insurance business, The Tech Ambience Call Center can do it all.
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Cause-Related

Calling on behalf of candidate elections, legislative initiatives or fundraising for charities and political campaigns takes special discipline. Our call specialists are adept at representing the most delicate of issues and the most heartfelt of charitable needs as they call on your behalf.
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DMG estimates that call center outsourcing (off shore) increases call volume by 15%, due to customers hanging up and calling back in search of a more helpful answer.
Donna FlussDMG Consulting LLC
“… outsourcing (off shoring) has led to measurable decreases in customer satisfaction for a number of North American businesses. Companies that engaged in (this practice) saw a measurable decline in customer satisfaction scores.”
MIT Sloan Management