Tech Ambience’s call center supervisors and call specialists are a key element of our call center’s success. Our staff has handled lead generation, sales campaigns, fund-raising, surveys, back-office support, and many other projects. Even if your project isn’t something we’ve handled before, rest assured our staff’s can-do attitude will have them knowledgeable about your product or service and ready to take on your project in a couple of weeks.
You have the option of training our callers in person or via phone or video conference. If you have a specialized need, we’ll work with you to handpick callers that meet your approval. You can start up with about two callers and scale up to more if needed.
Outbound calling is just one of our callers’ skills. They also handle data verification, live chat, emails, and a full range of back-office support.
Tech Ambience is ready and able to take on any staff support you require.
We charge hourly with a qualifying agreement. Occasionally Tech Ambience does work on a pay-per-lead or commission basis. Please contact us to discuss your project and your needs.
“The biggest argument for repatriating a call center (to the US) is the almost unprecedented level of dissatisfaction associated with offshore agents.”
“A recent study conducted by researchers from MIT Sloan School of Management stated that call center offshore outsourcing results in a significant decrease in service quality and customer satisfaction”