Tech Ambience Call Center
Our formula for call center success.
Why we know we can be successful for you.
“DMG estimates that call center outsourcing (off shore) increases call volume by 15%, due to customers hanging up and calling back in search of a more helpful answer.”
President, DMG Consulting LLC
“”… outsourcing (off shoring) has led to measurable decreases in customer satisfaction for a number of North American businesses. Companies that engaged in (this practice) saw a measurable decline in customer satisfaction scores.”.”