
Services
Solutions That Match Business Goals

Specialties
Tech Ambience Call Center
Our formula for call center success.
• 100% U.S. based callers in Florida • Your goals defined before a single call is made • Management team assigned to your project • Professional script/email writing services • Dedicated caller(s) for your campaign |
• Daily monitoring of calls, results & projects • Targeted lists of decision-maker prospects • Real-time reports accessible online 24/7 • Technology integration with your systems • Qualified lead is contractually defined |
Why we know we can be successful for you.
We came to these success factors the hard way. Before forming the Tech Ambience Call Center, our executive team members had experienced multiple failures in hiring call centers for business to business sales and support activities. But from those experiences, we learned. And when we started our own call center we put in place the elements we learned had to be there to make a professional, B2B call center perform for its clients. Our formula is based on years of experience by senior executives on what will yield success in a wide range of business marketing and service environments. It works, and we can make it work for you.
“DMG estimates that call center outsourcing (off shore) increases call volume by 15%, due to customers hanging up and calling back in search of a more helpful answer.”
– Donna Fluss
President, DMG Consulting LLC
President, DMG Consulting LLC
“”… outsourcing (off shoring) has led to measurable decreases in customer satisfaction for a number of North American businesses. Companies that engaged in (this practice) saw a measurable decline in customer satisfaction scores.”.”
– MIT Sloan Management Review