The Tech Ambience Call Center specializes in business-to-business (B2B) calling and calling consumers on behalf of cause-related organizations for political initiatives, surveys (inbound and outbound), and charity fundraising.
On the B2B side we continue to demonstrate success in reaching “hard-to-reach” business executives; business owners; and professionals in fields as diverse as accounting, architecture, engineering, healthcare, law, and medicine. We have even called more than a few veterinarians.
Like most successful firms, we have sharpened our focus over time and developed special expertise in serving these markets:
MenuDMG estimates that call center outsourcing (off shore) increases call volume by 15%, due to customers hanging up and calling back in search of a more helpful answer.
Donna FlussDMG Consulting LLC
“…industry giants like Dell, Capital One, and JPMorgan Chase stat(ed) they have eliminated their call center outsourcing (off shoring) operations because, for them, the costs far outweighed the benefits”
J PfeffeThe hidden cost of outsourcing. Business 2.0