Why Choose a Based Call Center
What makes Tech Ambience’s Call Center different from other call centers out there?
What kind of call center are you? Do you call businesses, consumers or both?
For the most part we handle only business-to-business (b2b) calls and do not call consumers. The exceptions are for political polling, surveys, and charity fund-raising.
How are you doing in terms of sales?
We are pleased to report that our call center is a rapidly growing division of our company. We would be pleased to provide details!
Why would I want to hire a US call center for a higher rate per hour when I can hire one for $8.00 per hour?
My company offers a very niche product. I don't think that your callers could understand it.
The job of our callers is not to be product experts. Their job is to clearly and concisely explain what your product is and what it does, find out if the potential customer is interested, and if they are, to transfer that person to a specialist within your company who can explain the product in more detail and answer any questions.
I’m not sure what would be more cost-effective for my project: outsourcing to a third party or hiring in-house.
Don’t I need a dedicated staff?
Part of what makes Tech Ambience different from other call centers is that our staff works closely and continuously with our clients. Our goal as a company is to make sure you never feel as if we took your dollars, made your calls, and you only hear from us when we want money or a renewal. We want you to be successful and we know that communication is one of the keys