Why Choose a Based Call Center
What makes Tech Ambience’s Call Center different from other call centers out there?
What kind of call center are you? Do you call businesses, consumers or both?
How are you doing in terms of sales?
Why would I want to hire a US call center for a higher rate per hour when I can hire one for $8.00 per hour?
My company offers a very niche product. I don't think that your callers could understand it.
The job of our callers is not to be product experts. Their job is to clearly and concisely explain what your product is and what it does, find out if the potential customer is interested, and if they are, to transfer that person to a specialist within your company who can explain the product in more detail and answer any questions.
I’m not sure what would be more cost-effective for my project: outsourcing to a third party or hiring in-house.
Don’t I need a dedicated staff?
Why Choose Us
“The biggest argument for repatriating a call center (to the US) is the almost unprecedented level of dissatisfaction associated with offshore agents.”
“DMG estimates that call center outsourcing (off shore) increases call volume by 15%, due to customers hanging up and calling back in search of a more helpful answer”
President, DMG Consulting LLC