Call center and Level 1 Support
Boost Your Organization’s Success with Tech Ambience Call Center: Comprehensive Solutions for Growth and Engagement
The Tech Ambience Call Center offers a variety of services to meet the goals of your organization. Whether you are looking for new customers and sales, need us to invite healthcare professionals (HCPs) to a Key Opinion Leader (KOL) meeting, schedule prospects for an online webinar or sales presentation or generate interest and donations for a political campaign or cause, we can help.
If needed, we also offer complete scriptwriting services, including all follow-up materials, and list research and acquisition for your target markets.
And every one of our clients, regardless of the type of service we perform for you, has 24/7/365 access to our cloud-based Project Portal where you can see and share real-time metrics on the progress of your campaign.
Outbound. Inbound. Lead generation. Appointment setting. Sales. Sales assistance. Customer service.
Back-office support. Setting up conferences and webinars.
MenuDMG estimates that call center outsourcing (off shore) increases call volume by 15%, due to customers hanging up and calling back in search of a more helpful answer.
Donna FlussDMG Consulting LLC
“… outsourcing (off shoring) has led to measurable decreases in customer satisfaction for a number of North American businesses. Companies that engaged in (this practice) saw a measurable decline in customer satisfaction scores.”
MIT Sloan Management