Orders & Appointments
Orders & Appointments
Tech Ambience’s callers can save you time and money by arranging appointments with clients, business prospects or patients, and then confirming these appointments. As a Tech Ambience client, you’ll have a campaign supervisor working with you on a regular basis. You’ll be introduced, either in person or via conference call or videoconference, to the call specialists who will be on the phone dealing with your customer base. We charge hourly with a qualifying agreement. Please contact us to discuss your project and your needs.
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DMG estimates that call center outsourcing (off shore) increases call volume by 15%, due to customers hanging up and calling back in search of a more helpful answer.Donna FlussDMG Consulting LLC
“… outsourcing (off shoring) has led to measurable decreases in customer satisfaction for a number of North American businesses. Companies that engaged in (this practice) saw a measurable decline in customer satisfaction scores.”
MIT Sloan Management