Our Management Team
MR. PREM ANAND
CHIEF EXECUTIVE OFFICER AND FOUNDER, TECH AMBIENCE
Director of Operations, Tech Ambience Call Center
MR. ALEX GUELL
SALES AND BUSINESS DEVELOPMENT EXECUTIVE
About Tech Ambience
Tech Ambience was founded with a crystal clear vision: that delivering technical excellence and the height of customer satisfaction revolves around just two core elements.
First: the dedication and diligence of the people providing the products and services. Second: a marrow deep corporate culture which affirms every day that customers and the advancement of their projects come first.
To fulfill these commitments, Tech Ambience has assembled–and continues to build–world-class teams in technology, customer service, and support.
On the technical side, Tech Ambience provides quality consulting services in ERP applications (Oracle and SAP) and Emerging Technologies/Methodologies (Eclipse Plug-ins, Ant, Hibernate, and Java / J2EE, Swing and others). Tech Ambience’s Remote Support Services is also an area that has earned the Tech Ambience team high honors. Whether it be offsite-managed services, application support, or DBA support, customer satisfaction drives our work for clients each and every day. And if you need to tap the highest of standards and knowledge for Business Process Reengineering and Corporate Governance, you need look no further than Tech Ambience. SOX and HIPAA compliance are two major areas of Corporate Governance where you can rely on us; Tech Ambience will deliver the knowledge, team support and success you seek.
Tech Ambience understands your goals and is fierce about delivering projects on time and on budget… and doing so in a manner that will win your highest satisfaction rating. Our employees and consultants know that our company’s rewards are given to those who go above and beyond to deliver work to a gold standard of quality; on time, on budget, with each customer extremely pleased at the end of every project.
Tech Ambience is a one of a kind company, organized to take care of your work to the highest standards of quality and customer satisfaction. And to help meet this goal, we recognized that your needs are not just technical. You may also need customer service, customer technical support, or you may want to reach out to your customer base about your products and services. Tech Ambience provides world-class service there as well through its US based technology and customer service call center division.
Customer Satisfaction. Creativity. Innovation. Trust. Quality. Tech Ambience. Your goals are our goals. Please give us a call. We are ready to go to work for you.
“The biggest argument for repatriating a call center (to the US) is the almost unprecedented level of dissatisfaction associated with offshore agents.”
“(regarding off shore call centers) Whether it’s the language, the culture or both, the differences can separate the customer from the agent in such a way that they are unable to have a “meeting of the minds” that produces the desired results”