Qualified Business Lead Generation Companies

  • Client Login »

(844) 271-6825

About Us

Our Management Team

MR. PREM ANAND
CHIEF EXECUTIVE OFFICER AND FOUNDER, TECH AMBIENCE

Mr. Anand’s extensive background includes over 17 years of work at the highest levels as an Operations Executive, including Fortune 500 environments. His management and analytical skills repeatedly lead diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments. He brings to Tech Ambience over two decades of strong technical and business qualifications and hands-on experience in executive management, strategic planning, business unit development, acquisitions, project and product management, and system engineering strategies. Mr. Anand further brings the proven ability to successfully analyze an organization’s critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings. Mr. Anand brings to Tech Ambience clients a proven, successful track record in Acquisitions, Domestic and Global Sales, Key Client Retention, Brand Awareness, Business Development, Relationship Management, Project Management, Fortune 500 Account Development and Administration, Product Development and Training and Teambuilding. Mr. Anand holds advanced degrees in Engineering and is currently authoring a book on Technology.

Mrs.Angela Ehrstein
Director of Operations, Tech Ambience Call Center

Angela Ehrstein is an accomplished operations manager with over 20 years of experience in client and customer relations. She comes from a fortune 500 company where she was a key part in the management team that overseen HR duties, attracting talent, analyzing and striving to improve organizational processes for maximum proficiency and productivity. Being able to see the big picture while running the day to day process is the ambition that she appreciates, while delivering premium customer and client support. She is a military spouse that knows the importance of our support to our military members and supports this objective to us here at Tech Ambience. She is talented in understanding, dissecting and delivering each of our diverse objectives here and brings them together into a coherent whole that provides our clients with the unique support that is desired for their individual needs.

MR. ALEX GUELL
SALES AND BUSINESS DEVELOPMENT EXECUTIVE

For over 20 years, Mr. Guell has worked with several Fortune 500 companies such as the Adecco Group, Manpower and Bank of America. In the Pharmaceutical, Health and Wellness space Mr. Guell expanded companies’ exposures internationally to Mexico, United Kingdom and South Africa while still preserving US HIPAA standards overseas. He brings strategic partnership planning, sales methodology training and consultative expertise in product and service sales with a strong focus in building long lasting relationships that last a lifetime.

About Tech Ambience

Tech Ambience was founded with a crystal clear vision: that delivering technical excellence and the height of customer satisfaction revolves around just two core elements.

First: the dedication and diligence of the people providing the products and services. Second: a marrow deep corporate culture which affirms every day that customers and the advancement of their projects come first.

Always.

To fulfill these commitments, Tech Ambience has assembled–and continues to build–world-class teams in technology, customer service, and support.

On the technical side, Tech Ambience provides quality consulting services in ERP applications (Oracle and SAP) and Emerging Technologies/Methodologies (Eclipse Plug-ins, Ant, Hibernate, and Java / J2EE, Swing and others). Tech Ambience’s Remote Support Services is also an area that has earned the Tech Ambience team high honors. Whether it be offsite-managed services, application support, or DBA support, customer satisfaction drives our work for clients each and every day. And if you need to tap the highest of standards and knowledge for Business Process Reengineering and Corporate Governance, you need look no further than Tech Ambience. SOX and HIPAA compliance are two major areas of Corporate Governance where you can rely on us; Tech Ambience will deliver the knowledge, team support and success you seek.

Tech Ambience understands your goals and is fierce about delivering projects on time and on budget… and doing so in a manner that will win your highest satisfaction rating. Our employees and consultants know that our company’s rewards are given to those who go above and beyond to deliver work to a gold standard of quality; on time, on budget, with each customer extremely pleased at the end of every project.

Tech Ambience is a one of a kind company, organized to take care of your work to the highest standards of quality and customer satisfaction. And to help meet this goal, we recognized that your needs are not just technical. You may also need customer service, customer technical support, or you may want to reach out to your customer base about your products and services. Tech Ambience provides world-class service there as well through its US based technology and customer service call center division.

Customer Satisfaction. Creativity. Innovation. Trust. Quality. Tech Ambience. Your goals are our goals. Please give us a call. We are ready to go to work for you.

“The biggest argument for repatriating a call center (to the US) is the almost unprecedented level of dissatisfaction associated with offshore agents.”

– CFI Group: Ann Arbor, MI

“(regarding off shore call centers) Whether it’s the language, the culture or both, the differences can separate the customer from the agent in such a way that they are unable to have a “meeting of the minds” that produces the desired results”

– Susan J. Campbell, TMCnet Contributing Editor