Customer File Update
Call lists and databases can quickly become outdated. Our callers are available to call, email, or do research on the Internet to verify your contact names, titles, phone numbers, email addresses, and other information needed, thus making sure your list or database is up-to-date.
Our hourly charges for such work are extremely competitive and vary depending on requirements. Please contact us to discuss your project and your needs.
“… outsourcing (off shoring) has led to measurable decreases in customer satisfaction for a number of North American businesses. Companies that engaged in (this practice) saw a measurable decline in customer satisfaction scores.”
“If a customer hangs up mad, it isn’t the agent they are going to blame, it’s the company that put them in that position in order to save a buck by sending their call overseas.”
Chief Executive Officer, CFI Group