The Tech Ambience Call Center handles both outbound and inbound calls and some organizations may need a combination of these services as when we take your overflow calls after hours or during your busy season and also generate leads with outbound calling of prospects on your behalf.
We have the flexibility and staff to scale up or down depending on your volume of business, seasonal variation or end-of-quarter and end-of-year pushes for additional revenues.
Click on any of the links below to learn more about the variety of outbound services we offer and how they can be utilized to grow the number of customers, donors or members you have as well as your organization’s revenues.
“(regarding off shore call centers) Whether it’s the language, the culture or both, the differences can separate the customer from the agent in such a way that they are unable to have a “meeting of the minds” that produces the desired results”
“If a customer hangs up mad, it isn’t the agent they are going to blame, it’s the company that put them in that position in order to save a buck by sending their call overseas.”
Chief Executive Officer, CFI Group