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Call Center Services

The Tech Ambience Call Center offers a variety of services to meet the goals of your organization. Whether you are looking for new customers and sales, need us to invite healthcare professionals (HCPs) to a Key Opinion Leader (KOL) meeting, schedule prospects for an online webinar or sales presentation or generate interest and donations for a political campaign or cause, we can help.

If needed, we also offer complete scriptwriting services, including all follow-up materials, and list research and acquisition for your target markets.

And every one of our clients, regardless of the type of service we perform for you, has 24/7/365 access to our cloud-based Project Portal where you can see and share real-time metrics on the progress of your campaign.

Outbound. Inbound. Lead generation. Appointment setting. Sales. Sales assistance. Customer service.

Back-office support. Setting up conferences and webinars. Fund-raising. Surveys. Voter drives. Just ask us. We are happy to answer your questions and work with you.

Click any link below to learn more.

“DMG estimates that call center outsourcing (off shore) increases call volume by 15%, due to customers hanging up and calling back in search of a more helpful answer.”

– Donna Fluss President, DMG Consulting LLC

“… outsourcing (off shoring) has led to measurable decreases in customer satisfaction for a number of North American businesses. Companies that engaged in (this practice) saw a measurable decline in customer satisfaction scores.”

— MIT Sloan Management Review